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WellCare

WellCare Health Plans, Inc. (WellCare) provides managed care services to government-sponsored healthcare programs, focusing on Medicaid and Medicare. The Company offers a variety of Medicare and Medicaid plans, including health plans for families, children, the aged, blind and disabled, and prescription drug plans.

Through its licensed subsidiaries, as of December 31, 2006, the Company operated its Medicaid plans in Florida, New York, Connecticut, Illinois, Indiana, Missouri, Georgia and Ohio, and its Medicare coordinated care (MCC) plans in Florida, New York, Connecticut, Illinois, Louisiana and Georgia. WellCare operates in two segments: Medicaid and Medicare.

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About WellCare

WellCare Health Plans, Inc. provides managed care services exclusively for government-sponsored healthcare programs, focusing on Medicaid and Medicare. Headquartered in Tampa, Florida, WellCare offers a variety of health plans for families, children, aged, blind and disabled and prescription drug plans. The Company served more than 2.5 million members nationwide as of December 31, 2008.

WellCare, Inc.

Corporate Headquarters:
8725 Henderson Road Renaissance One
Tampa, Florida 33634
(813) 290-6200
CEO:
Heath Schiesser
Employee Number:
3,000+
2008 Revenue:
$3.8 Billion

Product Types Offered

Medicare Plans

Medicare is the nation’s largest health insurance program, covering 40 million Americans. It was designed to provide high-quality health care to people 65 and over, as well as to others with disabilities.

As your Medicare Provider, WellCare is dedicated to giving you great service plus:

  • A carefully selected network of physicians and hospitals chosen on their ability to meet our high quality standards and stringent requirements.
  • Medicare Part D Prescription Drug Benefits.  (Please note benefits vary by plan.)
  • An Over-the-Counter (OTC) program for many plans that gives you easy access to OTC items through their HealthStuff™ program.
The Medicare plans that WellCare currently offers are:
  • WellCare Access
  • WellCare Advance
  • WellCare Advocate Complete
  • WellCare Choice
  • WellCare Dividend
  • WellCare Dividend Plus
  • WellCare Essential
  • WellCare Liberty
  • WellCare Olympic
  • WellCare Passport
  • WellCare Premium
  • WellCare Prescription Plus
  • WellCare PPO
  • WellCare Reserve
  • WellCare Rx
  • WellCare Select
  • WellCare Value
  • WellCare Value Plus

Plan availaility and coverage vary by state. Visit Wellcare’s site for full details.

Medicaid Health Plans

WellCare understands that different people have different healthcare needs, and they are committed to helping you find a health plan that works for you. The WellCare Group of Companies provides eligible children and adults with comprehensive benefits packages.

WellCare offers Medicaid Solutions in Florida, Hawaii, Georgia, Illinois, Missouri, New York, and Ohio.
Plans offered in Florida:

  • HealthEase
  • HealthEase Kids
  • Staywell
  • Staywell Kids

Plans offered in Georgia:
WellCare of Georgia through its partnership with Georgia Families serves children, pregnant women, and low-income families that are a part of Georgia's Medicaid program. WellCare of Georgia gives you all of your Medicaid benefits and much more like FREE over-the-counter vitamins, medicines, health supplies, member voicemail, and access to a 24-hour Health Advisor Line.

Plans offered in New York:

  • Healthy Choice
  • Child Health Plus
  • Family Health Plus

Plans offered in Ohio:
If you are eligible for Ohio Medicaid, you and/or members of your family may receive health care benefits through the Covered Families and Children (CFC) program (including Healthy Start and Healthy Families). CFC Medicaid consumers include families, children up to age 19 and pregnant women.

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Provider Network

WellCare has a strong provider network. You can use  WellCare’s online provider directory to learn more about doctors, hospitals, other medical services, dentists, vision care providers and pharmacies that work with your WellCare plan.
The Find-A-Physician tool helps you locate Doctors, Hospitals, Pharmacies, and Other Facilities and Services found within WellCare's Provider Directory. To access it, visit WellCare’s main site.

Recent News

Here are some of the most recent news regarding WellCare:

WELLCARE HEALTH PLANS, INC. RECOGNIZED FOR PROVIDING AN OUTSTANDING CUSTOMER SERVICE EXPERIENCE FOR A SECOND YEAR

TAMPA, FL.: 16 December 2008 — WellCare Health Plans, Inc. has been recognized for customer satisfaction excellence for a second consecutive year under the J.D. Power and Associates Certified Call Center ProgramSM. The Certified Call Center Program distinction acknowledges a strong commitment from WellCare call center operations to provide “An Outstanding Customer Service Experience.”

“By achieving recognition for a second year, WellCare has demonstrated its dedication to providing a highly satisfying customer service experience,” said Gail Gross, senior director of certification programs at J.D. Power and Associates. “WellCare passed rigorous standards to achieve certification, which further underscores the company’s commitment to customer satisfaction.” (Continue Reading)

Rating

WellCare’s rating, as rated by A.M. Best Company. A.M. Best Company is a full-service credit rating organization dedicated to serving the financial services industries, including the banking and insurance sectors.

Financial Strength Rating
Rating: C++ pd (Marginal)
Financial Size Category: VII ($50 Million to $100 Million)
Outlook: Not Applicable
Action: Downgraded
Effective Date: November 24, 2008

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