Founded in 1934, Medical Mutual of Ohio is the oldest and largest health insurance company based in Ohio. The company serves its customers through high-quality, affordable group and personal health insurance plans, and third-party administrative services to self-insured group customers. Based in Cleveland, Medical Mutual also has offices in Columbus, Cincinnati, Toledo, Akron, Dayton and Youngstown.

Medical Mutual, a trusted insurer for 75 years, serves more than 1.6 million healthcare customers. Headquartered in downtown Cleveland in the historic Rose Building, Medical Mutual has sales, service, and information technology offices in 12 locations across Ohio, and 2,700 Ohio-based employees who pride themselves on their customer service. As a mutual company, Medical Mutual is owned by its policyholders and acts in their best interest, not according to the demands of stockholders and Wall Street analysts.

About Medical Mutual of Ohio

Medical Mutual understands the importance of affordable healthcare in today's world and, as such, they will strive to keep control of healthcare costs through efficient management of the partnerships we share with the physicians and hospitals in our network.  They are committed to providing outstanding value for all customers throughout their family of companies.

Medical Mutual of Ohio, Inc.

Corporate Headquarters:
2060 East Ninth Street
Cleveland, Ohio 44115
(216) 687-7000
CEO:
Rick Chiricosta
Employee Number:
2,700
2008 Revenue:
$2.3 billion

Product Types Offered

Individuals

SuperMed One® - Personal Health Insurance. SuperMed One will provide you with the healthcare insurance protection you need from the catastrophic and unexpected as well as coverage for your routine and preventive health needs.

Everyone has different needs. That's why the family of SuperMed One® Ohio individual health insurance plans has a variety of deductibles, coinsurance and copays. You can select from four major healthcare insurance plans for Ohio that will give you dependable coverage tailored to fit your needs and budget.

Here are the plans offered by SuperMed One:

Standard
Renewable plans designed to meet your day-to-day medical needs; dependable coverage tailored to fit your needs and budget.

Value
More economical alternative to the Standard plans; provide protection from catastrophic and unexpected healthcare emergencies, as well as coverage for medically necessary office visits.

HAS
Quality Ohio HSA health plans combined with tax benefits and investment opportunities.

Wellness HSA
All of the benefits of an HSA health plan (health benefits, tax incentives and investment opportunities) plus it covers all routine preventive services at 100 percent – with no deductible.

Short-term
A six-month plan that gives you the flexibility of a short-term commitment. Life insurance is NOT available with Short-term health plans.

Employers

Medical Mutual offers insurance plans that are flexible and make first-quality healthcare available to all of your employees – whether you have a group of two employees or 20,000. Our health products are outstanding, our physician and hospital networks are superior, our health services are world class and our prices are right for your company.

Here are the products Medical Mutual offers:

• SuperMed Classic   (Includes Hospital Network)
• SuperMed Plus   (Includes Physician and Hospital Network)
• SuperMed HRA   (Consumer-Driven Health Reimbursement Account)
• SuperMed Vision   (Includes Vision Network)
• SuperDental   (Includes Dental Network)
• Medical Mutual's Greater Miami Valley Health Plan 
• Prescription Drug Program 
• Advantage Plans   (Medicare Advantage medical and prescription plans)
• Group Life, Individual Life, Dependent Life & Short-Term Disability Products 

There are also Additional Products Medical Mutual offers as well:

• SuperMed Select   (Network with Gatekeeper)
• SuperMed HMO   (Northeast Ohio HMO)
• SuperMed Professional   (Includes Physician only Network)
• SuperMed HSAs 
• SuperMed Choice Options 
• HMO Health Ohio   (Statewide Ohio)
• Traditional 
• Traditional Vision   (Choose any Vision Provider)
• *Traditional Dental   (Choose any Dental Provider)
• FlexSave Spending Accounts 
• Workers Compensation 
• Third Party Administration (TPA) 

Provider Network

Medical Mutual of Ohio has one of Ohio’s biggest provider networks. You can use Medical Mutual of Ohio’s online provider directory to learn more about doctors, hospitals, other medical services, dentists, vision care providers and pharmacies that work with your Medical Mutual of Ohio plan.

Network Facts

Group Customers
45,000
Professional Providers
32,000 participating physicians
Associates
2,800 total
1,324 Cleveland Headquarters
585 Toledo
891 Other Facilities
Hospital Networks
202 SuperMed
173 HMO Health Ohio
218 Traditional
Customer Service
112,000 claims processed daily with 98% accuracy
95% of inquiries resolved on initial contact

Recent News

Here are some of the most recent news regarding Medical Mutual of Ohio:

MEDICAL MUTUAL OF OHIO OFFERS SWINE FLU ASSISTANCE TO CUSTOMERS

CLEVELAND, April 30, 2009 – Medical Mutual of Ohio is receiving a large volume of phone calls from customers asking for information about the intensifying swine flu outbreak in the United States.

In response, the company has posted a message on its Web site’s member page, directing customers and member groups to the Centers for Disease Control and Prevention’s (CDC) Web site for the latest updates.

The health of our customers is our primary concern and we will continue to assist them in following the recommendations of the Centers for Disease Control,” said Dr. Robert Rzewnicki, Medical Mutual’s chief medical officer. “With so much misinformation out there, the most important recommendation we are making to our customers is to get all of the facts about swine flu.”(Continue Reading)

Rating

Medical Mutual of Ohio’s rating, as rated by A.M. Best Company. A.M. Best Company is a full-service credit rating organization dedicated to serving the financial services industries, including the banking and insurance sectors.

Financial Strength Rating
Rating: NR-5 (Not Formally Followed)
Outlook: Not Applicable
Action: Affirmed
Effective Date: March 20, 2009